Absinthe & Cookies (a bit bitter, a bit sweet)

Doctor's Office Manned by Trained Monkeys!

It's true... I faxed over a form to a doctor's office for the information I needed to get a prior authorization on the patient's insurance.

The form says, in large letters: This prescription needs a Treatment Authorization Request in order to be covered. We need YOU to give us the following information:

Diagnosis:__________

Medical Justification:__________

They faxed back: "NO! Got #50 4 days ago!"

So, I faxed a reply, written on the same piece of paper: "THIS IS NOT A REFILL REQUEST!" and put a huge asterisk in front of the section stating that this was for a authorization request.

They called the pharmacist, complaining about the multiple refill requests on this medication. So, the pharmacist asked me to fax it back to them stating that it was for a prior authorization. When I told him the original fax said it was for prior authorization, he stated it wasn't enough.

Hello! The doctor staff needs to learn how to read!

But, since the office is staffed by trained monkeys, perhaps that is asking for too much.

ARGH!

This is one of many things I think off when people say "But, my doctor knows best!"

Posted by Ninjababe at September 2, 2003 5:50 PM | PROCURE FINE OLD WORLD ABSINTHE